Kohl’s makes a request of ADA

By: Chris Johnson

Personal note:

Two days ago our email alert read:
“Britany Spears on the cover of Kohl’s catalog.”
https://americandecency.org/main.php?f=updates_new/2009/April/04.08.09

I raised the question in that email alert dated April 8:
“Is Britney Spears a role model for our young people? Doesn’t Kohls take that into consideration?”

We also provided a letter written by a Las Vegas area shopper who wrote (in part):

“… I have shopped and enjoyed my shopping experience with Kohl’s several times in several of your stores. However, I was extremely disappointed when I received the soft-porn catalog which I am returning with this letter. If you are resorting to this type of advertising to sell your product you are apparently looking for a different type clientele.

Twenty-four pages of underwear clad women in all manner of suggestive poses is not the advertising I expect to receive in my mail. …”

Yesterday we received the following email from Kohl’s. You will note that they are asking us to provide a different contact other than what we are.

Kohls’ letter follows:

To Whom It May Concern:

Kohl’s appreciates and respects the forum the American Decency Association website provides the public to voice their opinion.

In regards to your recent e-mail alert involving Britney Spears and the Candie’s brand partnership, we respectfully ask you remove the e-mail contact information from your communication and replace it with the following:

cscc.escalated@kohls.com
Jessica Swearingen
Customer Correspondence Coordinator

By doing so, Kohl’s will be better able to serve and respond to your audience.

Thank you for your understanding.

Jessica Swearingen
Kohl’s Customer Correspondence Coordinator

Below then is the information that we had provided followed by what they are asking:

Contact:

Kohl’s Corporation
Kevin Mansell – President, CEO, and Director
E. Lawrence Montgomery – Chairman
N56 W17000 Ridgewood Dr.
Menomonee Falls, WI 53051
Phone: 262-703-7000
Fax: 262-703-6143
Email: vicki.shamion@kohls.com– Vicki Shamion, Vice President of Public and Community Relations
maryann.campbell@kohls.com– Mary Ann Campbell, Public Relations Manager
wes.mcdonald@kohls.com– Wes McDonald, Chief Financial Officer

Kohl’s is asking us to use:
cscc.escalated@kohls.com
Jessica Swearingen
Customer Correspondence Coordinator

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